Terms & Conditions

DEFINITION

Love Language Learning Ltd guarantees the LANACOS® brand and service for language learners by organising and acting as a trusted intermediary with tuition and/or accommodation for receptive or emissive language courses. Love Language Learning Ltd is registered in England & Wales, company number 08075390, registered office 19 Montpelier Ave, Bexley, Kent, DA5 3AP
.

Love Language Learning Ltd as agent effects all bookings and reservations for individuals and, at its discretion, intercedes without charge on behalf of students who may become involved in a dispute with any persons or bodies in connection with any matters arising, provided, however, that Love Language Learning Ltd shall not thereby be liable or become liable in any way in connection with any such matters. The company reserves the right to change prices to reflect currency exchange rate fluctuations.

The student is defined as the person who has signed this form for a receptive or emissive language course (or if under age, a parent, group leader or person in loco parentis of such person).

Only once the deposit and/or full fee has been received for the course and/or accommodation, the following terms and conditions shall apply between the parties:

THIS AGREEMENT

  1. This agreement is legally binding when the registration/order form is completed and signed by the student (or group leader in the case of the group exceeding 3 persons) and the agreed deposit has been received by Love Language Learning Ltd .
  2. English law shall apply to this agreement.

CANCELLATIONS BY STUDENTS

All fees will be refunded, except for a deposit, when a cancellation is made 4 weeks before the start of the course. No refund will be made thereafter.

COMPLAINTS

Notwithstanding the provisions of this agreement and excluding legal obligations or liability on its part, in the event of a complaint by a student against an overseas body in connection with its preferred course or associated accommodation, Love Language Learning Ltd will do its utmost to rectify the situation to the reasonable satisfaction of the student, provided that such a complaint was notified both verbally and in writing to the appropriate persons within a 3-day period from the moment the incident takes place.

GENERAL CONDITIONS

  1. Non-refundable deposit of 100 GBP (individual) or 150 GBP (group) per paying student
  2. Balance to be paid at least 40 days prior to arrival date
  3. 100% cancellation charge within 4 weeks of arrival date
  4. Prices subject to change if final numbers change (groups)
  5. Love Language Learning Ltd reserves the right to cancel the registration. A full refund will be made to the student.
  6. Love Language Learning Ltd acts as an intermediary in bringing about a direct link between participant and language centre. It does not change brochure prices. Sometimes we rely upon information given by the language centre and past participants. Whilst we do our utmost to ensure the best stay possible, we cannot accept responsibility for any defaults, accidents or injury. Clients are recommended to buy their own travel insurance (which Love Language Learning Ltd can provide) before leaving their home country to cover loss of fees in case of accident, illness, theft, delays, etc.

Signed _________________________      Date _____/_______/______
(By learner/parent if learner under 18/group leader):

Thank you for choosing the LANACOS® service, a name you can trust, with over 25 years’ experience as premier language provider, you can trust now and in the future.